ELCHK, Shatin Caring Centre (Home Support Services)

IntroductionServices OverviewApply For ServicesContact Information

Introduction

Shatin Home Care and Support Services Team

Introduction

The Shatin Home Care and Support Services Team is located at the Shatin Caring Centre, formerly the ELCHK, Chun Shek Youth Centre. With the decline in the youth population and the continuous growth of the elderly population in the Shatin District, the demand for elderly support services in the community has been increasing. In view of this, an application was made in 2000 to transform the original youth center into an elderly service unit to develop elderly home care and support services.

Service District

Shatin

Service Objective

Home Support Services (HSS) provide home-based care and support services to people in the community to facilitate service users to continue aging in place for as long as possible and achieve or maintain their optimal level of functioning. It also provides support to their carers to alleviate their stress.

Target Service Users

  • Elderly persons: refer to people aged 60 or above residing in the community and not receiving institutional services, and are assessed to be at the level of mild impairment or requiring a higher level of care under the interRAITM Check‑up (CU) assessment tool or the Standardised Care Need Assessment Mechanism for Elderly Services.
  • Persons with disabilities or individuals and families with social needs: application for HSS under these categories should be referred by social workers of social welfare service units.



Services Overview

Scope of Services

The scope of services of HSS includes:

  • Care management and assessment
  • Home respite service
  • Personal care
  • Household cleaning
  • Basic health care 
  • Transportation and escort services
  • Simple physical exercises
  • Counselling
  • Meal service 
  • Carer support services and carer training
  • Home safety assessment and home modification suggestions
  • Arrangement or referral for centre-based / residential respite services

The scope and frequency of services will be designed by the Services Team according to the needs of an individual service user.

Fees

  • Fees are determined according to the service users’ family household financial status, and may be adjusted.

Membership Application

Application and Service Withdrawal

Applicants may apply for the service through the following channels:
  • Application in person
  • Enquiry and application by telephone
  • Referral by Integrated Family Service Centres, Medical Social Services Units, District Elderly Community Centres, Neighbourhood Elderly Centres or other service organisations

Enquiry

  • Home Care and Support Services Teams/ Home Care Services Teams
  • Integrated Family Service Centres/ Integrated Services Centres
  • Medical Social Services Units
  • District Elderly Community Centres/ Neighbourhood Elderly Centres
  • Social Welfare Department hotline: 2343 2255
If service places are full, applicants will be placed on the waiting list.


Reasons for discharge include but not limited to:

  • Self-withdrawal;
  • Improvement of conditions of the service user such that he/she is no longer eligible or in need of HSS;
  • Other formal or informal support available;
  • Long-term admission to other community care services / residential care services / hospitalisation / absence from Hong Kong; or
  • Deceased.



Contact Information
  • No.341-360,3/F,Shek Yuk House,Chun Shek Estate,Sha Tin
  • 2698-4366
  • 2695-7588
  • scc@elchk.org.hk
Opening Hours
Monday to Saturday：9:00am－5:00pm
Sun and Public Holiday:Closed